Feeling ripped off? A new website can help
The European Commission's consumers directorate launched a new public website (www.isitfair.eu) which can help you if you think that you have been misled or ripped off by a rogue trader or just want to find out which scams you need to watch out for. The site contains practical day-to-day examples of unfair practices, including a Black List of practices, which have been banned under the Unfair Commercial Practices (UCP) Directive. The Black List contains the practices which are clearly illegal and most damaging to consumers, e.g. bait advertising, fake “free” offers, or pyramid schemes. By visiting the site, you will be able to find practical advice about your case, test your knowledge about what is a legitimate practice and what is not, or view film clips depicting some common scams. The site is available in 22 official EU languages.
Click on one of the above logos for either the English or the Maltese version.