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1. A Guide for Consumers - Gives the consumer information on what to do when he/she has a complaint. 2. Sale of Goods to Consumers – gives information on the consumer’s rights if a product is found to be defective. 3. Product Safety Act - gives overall information on the CE marking which indicates that a product is safe. 4. Liability for Defective Products – informs the consumer about compensation when damage is caused through a defective product. 5. Unfair Terms in Consumer Contracts – warns the consumer about clauses in contracts that might put him/her at a disadvantage. 6. Misleading Advertising – advises consumers about adverts that might mislead them. 7. Distance Selling Regulations – informs consumers about their rights when they purchase a product from a distance. 8. Doorstep Contracts Act – warns consumers about door-to-door sellers and their obligations. 9. Price Indication Regulations – informs consumers about their rights as regards prices on products for sale. 10. Travel Package Regulations – advises consumers about their rights when they buy a package holiday. 11. Denied Boarding Compensation Regulations – informs consumers using flight services about their rights in case of delays and cancelled flights. 12. The Consumer Claims Tribunal - gives information about what happens during a hearing in the Tribunal. 13. Credit Agreement – helps consumers get better information before signing a credit agreement. 14. Home Loan Agreement- advises consumers about their rights when taking a Home Loan and what to include in the contract. 15. Annual Percentage Rate (APR) – informs consumers about hidden charges in Bank services and how to learn to calculate them. 16. Sale of Goods to Consumers’ – these provisions provide consumers with the right to a remedy when they purchase goods that are not in conformity with the contract of sale.
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